Frequently asked questions

  • Can I pay using South African Rand?

    Unfortunately the platform we are currently using does not support South African Rands. Should you prefer to pay via EFT instead of a credit card, please email us with your full name and the name of the course you would like to sign up for and we will invoice you directly. Email: accounts@thestartuphatchery.co.za

  • How long do I have to complete the course?

    Once a course is purchased, you will have access to that course for 90 days. We highly recommend that you follow the structure of the learning materials according to the 30-day layout and implement it daily within the 30 days.

  • What is the refund policy?

    You can request a full refund up to 48 hours after paying for access to a course provided you have not yet accessed the materials. If you apply for a refund after 48 hours our refund policy does not apply. However, you will have the option to change your course to another without incurring additional charges.

  • What do I need to complete the courses?

    No prior knowledge is needed. In order to effectively complete the courses, you need a laptop, computer, tablet or smartphone as well as an internet connection. Some courses will make use of downloadable resources which you can download.

Some of our clients

Success stories

Ashley Twaddle

Fashion Entrepreneur - Ash Faye Designs

I was a candidate for the 2018 and 2019 phases of the Truworths Fashion incubation program in collaboration with the Startup Hatchery. It was one of the best experiences I've ever had. I learned more about business than in my 3 years of studying. Great to have the network of other entrepreneurs to bounce ideas off of and discuss challenges. My business grew proportionally during this program, thanks to the The Startup Hatchery, and would suggest it to any new entrepreneurs starting out.

Jerome Bitumba

Fashion Entrepreneur - Mangeurdecoton

The Hatchery program has been a valuable one for the incorporation of our brand @mangeurdecoton. The constant interaction between the program facilitators and the members is a key aspect we believe will be a plus for any entity looking to engage in the program. A good line of communication between the two essentially allows for a functional relationship which is what has been a key determinant in our progress as a brand.

Danielle Leukes

Entrepreneur - AgrowBiofertilizers

The Startuphatchery - UWC business incubation programme has been quite a journey this far! We learned a lot from understanding and tweeking our idea and concept to creating our MVP and more.... Nasmera and Tania are great mentors who are always available to answer questions and provide assistance where and when needed. Thank you for this opportunity, we (@AgrowBiofertilizers) are grateful to be apart of this programme!

Lizwe Kosi

Student Entrepreneur - University of Western Cape

The programs are great, the team is highly capable and the journey they take you on is brilliant start to finish. If you want to grow your business this is the company for you!🔥